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SHOP WITH CONFIDENCE

At The Watch Exchange we understand that purchasing an expensive pre-owned watch online can be daunting. That’s why we do everything we can to guide our customers through the process as seamlessly as possible.

We ensure our buyers’ confidence and satisfaction with four integral policies.

100% GUARANTEED AUTHENTICITY
Every watch that we sell goes through a meticulous examination by our expert watchmakers to confirm it’s total authentic originality.

12 MONTH COMPREHENSIVE WARRANTY
On every watch sold. Giving our customers total peace of mind and value for their money.

14 DAY RETURNS
You have received your watch and now it doesn’t quite look right on your wrist or it’s just not your style, what do you do! You take advantage of our no questions asked 14 day returns policy. Simply get in touch and we will guide you through our foolproof returns process, leading to your full refund.

SAME DAY DISPATCH
Order your watch before 3pm and receive it the next day before 1pm! The length of time a customer has to wait between ordering and receiving their watch is crucial to their watch buying experience. That’s why we do everything in our power to get your watch to you as swiftly as possible.